Business Automation Services, Inc. is dedicated to serving the local government market by providing quality software solutions to municipalities. BAS has a suite of programs including Tax Collection, Utility Billing, Building Permits/Complaint Tracking and Clerk Licensing.
Established in 1987, BAS is located in Saratoga County and has a professional staff of over 20 people. With more than 700 clients (towns, cities, villages, and counties) throughout New York, Connecticut and Pennslyvania, BAS is recognized as a leader in the development of software solutions for municipal government.
BAS software is created using the latest Microsoft Windows development tools (.NET, SQL Server) and designed for ease of use & quick access to the information or process that is needed. Our integrated design provides the foundation for e-government applications that allow residents to do business via the internet.
Our software is designed to improve workflow and productivity. Every BAS software product is updated (with new features and functionality) at least annually. To ensure that updates address the needs of our clients, BAS sponsors annual User Group meetings for each major product line. These meetings are an opportunity for clients to meet with BAS staff (and each other) to share ideas and suggest enhancements for future updates.
An unwavering focus on customer service is a distinguishing characteristic of BAS. Ninety percent of incoming support calls are handled immediately; the balance are usually resolved within 15 to 30 minutes after initial contact. Emergency support after normal business hours (nights, weekends, holidays) is included in our annual support agreement.
Please visit our Software Solutions page or contact us directly to find out how our programs can help your municipality!
“Within our first year of implementing the BAS Utility Billing Software the Town of Gaines has already been able to recognize that the process and results have been so much more simple and successful than with our previous billing software. The Town most definitely would recommend the BAS Utility Billing program to any interested parties, but all BAS software as well.”
- Jean Klatt, Town Clerk
Town of Gaines, NY
Upcoming Events
| Sun Feb 14 Association of Towns Conference |
| Mon Mar 01 NACEOA Conference- Lake Placid |
| Mon Mar 08 NYSBOC Westchester Chapter |
| Mon Mar 15 NYSBOC Finger Lakes Chapter |
| Thu Apr 01 Local Government Conference: Tug Hill Commission |
| Wed Apr 07 NYSBOC Hudson Valley |
| Tue Apr 13 Eastern States Building Officials Federation |
| Tue Apr 20 NYSBOC Central Chapter |
| Wed Apr 21 CT Town Clerk Spring Conference |
| Sun Apr 25 NYS Town Clerk Association Conference |