What Our Clients Say:

About Us

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Established in 1987, BAS has been providing software solutions to municipal government for over 22 years. Located in Saratoga County New York, BAS employs a professional staff of over 20 people dedicated to servicing the local government market.

The BAS commitment to develop quality software and to provide the best possible service and support to municipal government is second to none!

5 Reasons BAS is the Market Leader:

  1. Technology: BAS uses the latest Microsoft database and development tools to provide their clients with state of the art products.Our software is designed to improve workflow and productivity. Every BAS software product is updated (with new features & functionality) at least annually. To ensure that updates address the needs of our clients, BAS sponsors annual User Group meetings for each major product line. These meetings are an opportunity for clients to meet with BAS staff (and each other) to share ideas and suggest enhancements for future updates.
  2. Product: A complete product portfolio for all your municipal government needs. An unwavering focus on customer service is a distinguishing characteristic of BAS. Eighty percent of incoming support calls are handled immediately; the balance are usually resolved within 15 to 30 minutes after initial contact. Emergency support after normal business hours (nights, weekends, holidays) is included in our annual support agreement.
  3. Service: Unparalleled customer service available 24 hours every day, 7 days a week. BAS software is created using the latest Microsoft Windows development tools (.NET, SQL Server, etc) and designed for ease of use and quick access to the information or process that is needed. Our integrated design provides the foundation for e-government applications that allow residents to do business via the Internet. 
  4. Reputation: BAS maintains their reputation as an industry leader through an unwavering focus on the customer coupled with annual software updates.
  5. Longevity: BAS has been in business for over 22 years.

Please take a moment to download our company profile below.

icon BAS Company Profile

 

Latest News

This year, BAS had another fantastic trip to the Association of Towns Annual Meeting held at the Hilton in NYC on Feb 14th-16th, 2010.

A sincere thank you to everyone who visited us at our vendor booth; it is always a genuine pleasure to talk with our customers and prospective clients at this event.  As you know, a great deal of how we support our customers throughout the course of a typical workday/week is done directly via a phone conversation or remote assistance through an internet connection. This meeting has always been an excellent opportunity to have the personal “face to face” interaction as well!

Our vendor booth was located at #38 & #39 and this year the BAS contingent consisted of Rick Foggo, Sandi Kammerer, Lori Thompson and myself (George was not feeling well and was unable to attend). We appreciate all of the kind words regarding our software and support services, as we work very hard to deliver high quality software and the best possible customer support, to serve you the way you expect, quickly and professionally with trust, integrity and commitment!

We are very fortunate to have a client base that consistently recommends our company to others.  From all of us at BAS, thank you for a tremendous visit to the Association of Towns Annual Meeting!

Robert Vitti
Vice President